Shipping & Delivery
- All orders will be shipped in high quality fully recyclable and recycled packaging which contains zero plastic. We encourage you to reuse and recycle the packaging your goods were sent in.
- We aim to process orders within 3-5 working days (Monday-Friday) and you will receive an email once your order has been fulfilled and dispatched.
- If you require something to arrive quickly and you live within the UK, you can use our next day delivery service if you order before 12pm UK time. If you have any queries, please email us.
- The standard shipping method we use is by Royal Mail first class with a flat rate shipping fee to the UK mainland of £3.50.
- Postage is free if you spend £100 – this only applies to standard delivery within the UK (2-4 days).
- If an item is sent via Royal Mail standard and is not delivered, the customer will need to make a claim to Royal Mail for the lost parcel. We keep proof of postage for all items we have sent but we cannot accept responsibility for items lost in the post. We offer Royal Mail Tracked & Signed for £3.75 which is fully insured.
- For orders sent outside of the UK customs charges may apply, these charges are the responsibility of the customer.
Guaranteed Christmas Delivery Dates:
UK – Order by Tuesday 18th December for guaranteed delivery before Christmas.
All other destinations – for guaranteed Christmas delivery, please check the Royal Mail website for more information on Christmas delivery.
- UK- Standard Delivery: £3.50 (2-4 days)
- UK- Free if you spend over £100 – this only applies to standard delivery within the UK (2-4 days)
- UK- Next Day Delivery: £8.00 (Please order before 12pm U.K time to guarantee the order is dispatched for next day, any orders placed after 12pm will be dispatched the following day. Orders placed on a Friday will arrive on Monday).
- Europe- £12 European orders should arrive within 5-10 working days.
- Rest of the world- £17 deliveries to the rest of the world should arrive within 7-14 days.
- International Express Delivery £25-£35 (Royal Mail Air) – (3-4 days)